Frequently Asked Questions
Find answers to common questions about Dart Marina in Dartmouth, including booking details, amenities, dining, spa treatments, dog-friendly stays, and local attractions in South Devon.
General Hotel Information
Where is Dart Marina Hotel located?
Dart Marina Hotel is situated on Sandquay Road, Dartmouth, Devon, TQ6 9PH, United Kingdom.
Is parking available at the hotel?
Yes, complimentary, on-site parking is available for hotel guests. No advance booking required.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM.
Is the hotel dog-friendly?
Yes, pets are welcome in the lounge and on the hotel terrace, subject to the hotel’s discretion.
Are any of the bedrooms dog-friendly?
Yes, the Garden Rooms and Garden Suite are dog-friendly and a £20 charge is applied per night to the room rate. We provide a doggy welcome pack consisting of a dog bed, bowls and treats.
Where are dogs allowed?
While dogs are not permitted in the main Zephyr Bistro, you are welcome to enjoy breakfast, lunch, or dinner with your four-legged companion in the hotel lounge, or on the terrace.
Can I have a newspaper delivered?
Yes, the hotel offers a range of newspapers which can be ordered at check in, we charge an additional 10p on the newspaper cost. Please note we do not accept newspaper vouchers.
Where is the nearest shop to get a newspaper?
The nearest shop is Marks and Spencers, a short walk away (parking available).
Is there an electric vehicle charging station?
Yes, the hotel has electric vehicle charging available for use by hotel residents and berth holders.
Do you offer Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
Is the hotel accessible for guests with disabilities?
Yes, the hotel offers disabled access and facilities. We also offer a low-mobility Garden Room on the ground floor with ramp access and a large wet room ideal for guests with mobility needs.
Read our accessibility statement »
Does the hotel have a lift?
Yes, the hotel does have a lift to both floors, however some rooms are accessed via steps from these floors.
Can I get help with luggage?
Yes, the hotel staff can help with carrying luggage on arrival and departure.
We are celebrating a special occasion, can I add a bottle of Champagne to my room before arrival?
Yes, we can charge any extra items to your room.
Can you arrange a bouquet of flowers for the room?
Yes, we can discuss your floral requirements and charge accordingly to your room.
Accommodation
What types of rooms are available at Dart Marina Hotel?
The hotel offers a variety of rooms, including a Single Room with Balcony, Double Rooms with Balcony, King Rooms with Windows, French Doors or Balcony, ground floor Garden Rooms including the low-mobility Garden Room, Deluxe Rooms with Balcony and Junior Suites with Balcony.
Browse our Accommodations »
Do the rooms have river views?
Yes, many rooms offer views of the River Dart.
Are twin beds available in any of the rooms?
Most rooms have zip & link beds which are set up as a super king, if you would prefer twin beds this is on request, please do contact us before arrival.
Which rooms offer walk-in showers?
A selection of Standard Double, Twin Rooms and Garden Rooms offer a walk-in shower only. Our Deluxe Rooms with Balcony and Junior Suites offer both walk-in showers and freestanding baths.
Browse our Accommodations »Can I have sheets and blankets instead of a duvet?
Yes absolutely, please do let us know in advance of your stay.
Is breakfast included in the room rate?
Yes, a full English breakfast is included with all room bookings and can be enjoyed on your balcony (if applicable) at no extra charge, on the hotel terrace or in the main Zephyr Bistro.
What time is breakfast served?
Breakfast is served between 8 AM and 10 AM offering a full cooked menu, continental choices available with table service.
Does the hotel offer alfresco dining?
Yes, hotel guests are welcome to take breakfast on the south-facing hotel terrace. Lunch and bar menus are also available for residents and non-residents to enjoy.
Does the hotel have an outside bar?
Our stunning pop-up waterfront bar ‘Cloud-Nine’ is open from April to October (weather dependent) and is set in an idyllic location, perfect for a glass of Provencal Rose.
Read More »Are all the rooms equipped with air conditioning?
No, only some rooms are equipped with air conditioning. Fans can be provided on request.
Does the hotel have any family friendly rooms?
Yes, we have some interconnecting rooms which are perfect for families or we can accommodate z-beds in most rooms for children under 14.
What facilities do the hotel rooms have?
All rooms have a small fridge, kettle (Nespresso coffee machine in some rooms), complimentary tea/coffee, milk, water and biscuits, hairdryer, robes and slippers, TV, safe and Molton Brown toiletries.
Can I request specific pillow firmness?
We can offer feather or non-hypoallergenic pillows.
Does the hotel have a restaurant?
Yes, the Zephyr Bistro offers river and garden views from every table.
Do you cater for dietary requirements?
Yes, the restaurant offers vegetarian, gluten-free, and dairy-free options, advance notification is required at all times.
Can non-residents dine at the restaurant?
The hotel is open to hotel residents and berth holders. Non-residents are also welcome from 11 AM for lunch and dinner.
Can I have room service?
Yes, you can, room service is offered at no extra charge.
Spa & Leisure
Does the hotel offer spa treatments?
Yes, Dart Marina Hotel offers a wide range of holistic and luxury treatments.
Does the hotel have a swimming pool?
No, the pool at the hotel is currently closed.
Is there a fitness centre available?
Yes, the hotel has a fitness centre for hotel guests and berth holders only. For gym access please see us at reception – The gym is open from 7am-8pm.
Do I need to book spa treatments in advance?
Yes, it is recommended to book spa treatments in advance to secure your preferred time slot.
Events
Does Dart Marina Hotel host weddings?
We do not currently offer wedding packages, but we welcome enquiries for intimate gatherings and private events.
Can I host a corporate event at the hotel?
Booking & Policies
Terms & Conditions
All our booking terms and conditions are clearly outlined on our website, please see our Booking Terms.
Do you offer gift vouchers?
Yes, gift vouchers to purchase via our Vouchers page and are available for stays, dining, and spa experiences.
Are there any special rates, offers or coupons available?
Yes, we offer seasonal promotions, including late availability rates, and luxury escape packages. Check our Offers page for the latest deals.
Can I book online?
Yes, you can book directly through our website. Book Online »
What is your cancellation policy?
The specific terms and conditions of your stay will be made clear at the time of booking. It is recommended to take out travel insurance to cover yourself in the event of having to cancel.
If I accidentally leave an item behind after a stay at Dart Marina, can this be returned?
If you request an item to be returned, we do charge a fee for this service. We cannot take responsibility for any lost items during transit.
Nearby Attractions
Is the hotel close to the town centre?
Yes, the hotel is a short level stroll from Dartmouth centre.
Can the hotel be accessed via the Higher Ferry?
Yes, the hotel is located next to the Higher Ferry and is the most direct route to reach Torbay and the surrounding areas.
What are some attractions near Dart Marina Hotel?
Nearby attractions include Britannia Royal Naval College, Dart Harbour, Dartmouth Museum, Dartmouth Castle and the Royal Avenue Gardens. There are numerous boat trips on offer in Dartmouth, as well as Dartmouth Steam Railway and National Trust properties within easy reach.
Is the hotel well placed for walkers?
Yes, the hotel offers plenty of local walks and is a short distance from the South West Coast path.
Where is the nearest train station to the hotel?
Totnes Train Station is approximately 40 minutes drive from the hotel.
Is there a taxi that can take me from the train station to the hotel?
Roadrunner Taxis are based at Totnes Train Station – their contact number is 01803 732834.
Marina Information
Can I moor my boat whilst staying with you?
For all marina enquiries please contact the marina office directly.
They can be contacted on 01803 837161 or dartmarinayachtharbour.com
Do you have a waitlist?
Yes, currently around 100 names on the waitlist, a deposit of £100 is required when applying to the waitlist. This is deducted from annual berthing fees when you become a berth holder.
Benefits of being a berth holder?
- Fully equipped facilities block.
- 10% discounts on food and drink in the main Zephyr Bistro.
- 10% discount on drinks at our pop-up waterfront bar ‘Cloud-Nine’ an idyllic setting, perfect for a glass of Provencal Rose.
- Accommodation at a discounted rate of 25%.
- Fitness suite membership is also available at £10 per month..
- Several, seasonal berth holder events.
- Perfectly positioned for the famous Dartmouth Royal Regatta.
- Berth holder parking and EV charging points available.
- 50% discount on spa treatments.
How many berths are there?
116 berths – ranging from 5 to 20 metres, all walk-ashore.
What berthing is available?
Choose between fully serviced annual, summer or winter berthing. Stopover for just a night, stay as long as you wish.
What are the costs?
Pricing varies according to boat size and requirements.
How is the marina accessed?
The marina is accessed via a key card controlled electronic gates providing 24/7 access.