Privacy Notice
Dart Marina Hotel Limited Privacy Policy
The Privacy Policy set out below relates to the use of the Dart Marina Hotel Ltd Website and the use in person of any of the facilities and services offered at The Hotel and Spa (Dart Marina Hotel Limited, Sandquay Road, Dartmouth, TQ6 9PH). Registered address: Swanick Marina, Swanick, Southampton, Hampshire, SO31 1ZL. Company number 879909.
We understand the importance of protecting your personal data and are committed to collecting only the data necessary to provide you with our services. We promise to store this data securely and never share or sell it to third parties, except those assisting us in providing our services.
By using our website or providing your information, you consent to our collection and use of information as outlined in this policy. If you do not agree to this policy, please do not use our site or services.
What Data Do We Collect and Why?
We collect data in several ways, including but not limited to:
- When you use our website
- When you submit an enquiry
- When you make a room booking (either online or by phone)
- When you book other services such as lunch or dinner
- When you make a spa booking
- The type of data we collect is tailored to the service you are requesting.
Website Visit
During a visit to our website, the following information is automatically collected by Google to help improve the website experience:
- Your IP address
- Your browser type
- Your operating system
- Your activity on our website
Making an Enquiry
We collect necessary data to respond to your enquiry, which may include requests for accommodation, meal reservations, or spa treatments. This data may include:
- Name
- Address
- Telephone number
- Email address
We will only keep this data while your enquiry is active or if you confirm a booking.
Making a Booking
If a confirmed booking is made, we may request additional information to complete the booking, including:
- Credit card information
- Personal preferences
- Allergies relevant to the service provided
- Medical information (required for spa treatments)
After fulfillment of the service, your data will be securely stored for seven years,
as required by the Companies Act, after which it will be destroyed.
How We Communicate with You
We process your personal information for legitimate business purposes, including sending postal or email communications
we believe may interest you. We never share, sell, or rent your information, and you can request to stop receiving
communications at any time by unsubscribing via the provided link or by emailing
reservations@dartmarina.com with your request.
Cookies
The Dart Marina Hotel website uses cookies to enable certain functions and services, as well as to provide analytical data.
To view our full Cookie Policy, please visit the relevant section on our website.
Who Do We Share Your Information With?
We only share your personal data with third parties when necessary to provide requested services.
Where applicable, we ensure that third-party service providers comply with GDPR regulations.
We may also be required to share your data with law enforcement agencies if required by law.
Accessing and Amending Your Data
You have the right to access a copy of the data we hold about you. If you would like to do so,
please email us at reservations@dartmarina.com
with the subject “Data Request” or write to us at our address. A £10 admin fee applies, and we will
provide the requested data within 30 days.
If you wish to update your information or withdraw consent for data use, you can notify our reception
staff upon check-in or email reservations@dartmarina.com
with the subject “Opt-out.” Please note that withdrawing consent may impact our ability to provide
services under existing agreements.
Changes to This Policy
If we make changes to this policy, the details will be updated on this page and can be accessed via our website.