TERMS OF BOOKING
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY.
By using this website and the Dart Marina online booking service you are agreeing to be bound by the Terms and Conditions detailed below which form the basis of your contract with Dart Marina. In the Terms & Conditions set out below, "you" and "your" refers to all persons named on the booking, which includes any individual(s) subsequently added or substituted at a later date. "We", "us" and "our" all refer to Dart Marina.
Please print and retain a copy of this Agreement for your records as it may occasionally be updated.
1. Making a booking; By making a booking you are confirming that you are authorised to do so on behalf of all persons named in the booking and you are acknowledging that all members of your party agree to be bound by these Booking Terms & Conditions. When your booking has been made a confirmation will be sent to you by email using the email address that you have supplied, or by post. Booking confirmations are subject to the availability of accommodation at the hotel. You should carefully check the details of your confirmation as soon as you receive it. You must contact Dart Marina immediately if any of the details are incorrect or incomplete. We will always endeavour to rectify any inaccuracies or accommodate any alterations you wish to make to your booking. We cannot accept liability for any inaccuracies that are not brought to our attention within seven days of issuing your confirmation, nor can we accept responsibility for inaccurate information that you have supplied.
2. Confirming your booking; A Deposit of 25% of the booking value will be required at the time of booking, with the full balance due on departure from the hotel. In some instances, full pre-payment will be required at the time of booking. Unless stated as part of your booking, additional items such as (but not limited to) the cost of external telephone calls, meals, drinks and travel expenses, are not included in the price of your stay. If you incur any such additional costs you must settle the sum involved prior to your departure from the hotel.
3. Price changes; Dart Marina reserves the right to increase or decrease the price of unsold breaks at any time. The price of your chosen break will be confirmed when your booking is made and, with the exception of any errors, we will not increase this price once it has been confirmed. We reserve the right to correct any errors in advertised and confirmed prices and will do so as soon as we become aware of an error. We will notify you of any price discrepancies relating to your booking should they arise, but we strongly advise you to check that the final price of your booking is correct before making your final confirmation.
4. Amendments to your booking; You should notify us of any amendments to your confirmed booking by telephone or in writing (by post or by email to reservations@dartmarina.com) as soon as possible. Amendments are subject to availability and those made within the cancellation period (see below) may be subject to cancellation charges.
5. Cancellations; In the event of you cancelling your booking within 14 days of arrival the deposit will be held as a cancellation fee. For cancellations more than 14 days of arrival the deposit will be refund in full. Where Full pre-payment has been made for certain offers, this is non-refundable in the event of cancellation. The specific terms and conditions of your stay will be made clear at the time of booking. In any instance we would recommend you take out travel insurance to cover yourself in the event of having to cancel.
6. Cancellations and changes made by Dart Marina In the unlikely event that a hotel is unable to accommodate a confirmed reservation it may be necessary to offer an alternative of an equal or a superior standard. If at any time we need to make changes that will significantly affect your stay or we need to cancel your stay, we will tell you as soon as possible, offering a suitable alternative or a refund. This does not apply to minor changes or events during your stay, resulting from unusual or unforeseeable circumstances beyond our control. We cannot be held responsible for cancelling your booking as a result of your failure to comply with any requirement of our Booking Terms & Conditions, and we cannot be held liable for any expenses, costs or losses incurred by you as a result of any change or cancellation. If a guest or a member of your party behaves in a way that causes or is likely to cause danger, upset or distress to a third party or to hotel or guest property, we are entitled, without prior notice, to curtail the stay and request that the person(s) concerned leave the hotel. No refunds or return travel arrangements will be made and we will not pay any expenses or costs incurred as a result of such a curtailment.
7. Additional Requests; All additional or special requests are subject to availability and we cannot guarantee the provision for special requests. Any additional requests made should be prior to your arrival at the hotel, giving reasonable advance notice.
8. Third party suppliers; All additional or special requests are subject to availability and we cannot guarantee the provision for special requests. Any additional requests made should be prior to your arrival at the hotel, giving reasonable advance notice.
9. Medical conditions; If you or any member of your party has a medical problem or disability which may affect your stay, please either call Reservations or use the Enquiry Form on our website to advise us so that we can make provision for the particular needs of the person(s) concerned, or advise you if we are unable to make such provision. If details are not provided to us at the time of booking, the hotel reserves the right to cancel the booking should it be unable to make appropriate provision for a specific need or needs.
10. Circumstances beyond our control; We cannot accept responsibility for unforeseen circumstances beyond our control. These include (but are not limited to) adverse weather conditions, fire, riot, war, terrorist activity (or threat of such activity), industrial dispute, natural disaster, or injuries and death of an individual(s) through accidental circumstances unconnected with the hotel. By making a booking you are accepting responsibility for any damage or loss caused by yourself or a member of your party. Full payment for any such damage or loss must be paid to the hotel owner or manager on demand. If you fail to do so, you will be responsible for meeting any claims subsequently made (together with our own and the other party's full legal costs) as a result of your actions.
11. General Information Checking-in: Your room(s) will normally be available after 3pm. If you plan to arrive later than 6pm, please advise the hotel directly by calling the number given on your booking confirmation. Parking: There is ample free parking at the hotel. Pets: Pets are accepted at the discretion of the hotel but, with the exception of guide dogs, are not allowed in public areas. Taxes: All prices include Value Added Tax (VAT) at the prevailing rate. Accuracy of information on this website: Whereas we endeavour to ensure the information contained within this website is as accurate as possible, there will inevitably be instances where information may be incorrect or out of date. It is always advisable to check specific details that may be relevant to your booking prior to making that booking. For example, information relating to regional or local attractions is intended for your general information and any changes to such attractions or facilities are beyond our control. We reserve the right to amend or remove information at any time and do not accept responsibility for keeping copies of any amended or deleted information.
12. Insurance; It is your responsibility to ensure that any insurance cover you have provides adequate cover for your needs and for the duration of your stay.
13. Our liability to you; We accept liability for, and totally restricted to, services booked via the Dart Marina website in accordance with the Booking Terms & Conditions current at the time of booking. We cannot accept any other form of liability.
14. Third party websites: Dart Marina cannot be held responsible for the accuracy, content, or availability of information about our hotels or our organisation that may be found on third party websites. Neither are we responsible for the content or privacy policies of any third party websites that have links to or from the Dart Marina website.
15. Copyright ©Dart Marina. All rights reserved. All copyright and other intellectual property rights in all text, images, sounds and other materials on this site is the property of Dart Marina and its affiliated companies. No reproduction of any part of this site may be sold or distributed for commercial gain or modified or incorporated into any other work, publication or site. All names, logos, trademarks, service marks, trade dress and trade names are proprietary to Dart Marina and may not be used by anyone for any purpose without our prior express written consent. Framing or utilized framing techniques of the above or other proprietary information is also prohibited without written consent. We consider our trademarks to be valuable assets, and take infringement of them seriously.
COPYRIGHT © 2022 DART MARINA.
